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PRIVACY POLICY

Last updated: 15 November 2026

This policy explains what information Flidoh Animations (“we”, “us”) collects when you use this website, how we use it, and the choices you have.

1. Information we collect

  • Account information — when you register: username, email address and password (stored only as a secure hash). If you sign in with Google we receive your name, email and profile picture from Google.
  • Content you post — comments, reactions, messages, videos and pictures you upload, and reports you send.
  • Comments without an account — you can comment, reply and like as a guest. We keep the name you choose and your comment. To stop spam we also use a scrambled (one-way) code made from your internet address to limit how often guests can post; we never store the address itself.
  • Profile pictures — if you have no profile picture, we check Gravatar for one linked to your email. Only a scrambled (one-way) code of your email is sent to Gravatar, never the email itself. You can upload your own picture in Manage account at any time.
  • Purchases — which episodes you bought, the amount and the payment reference. Card and mobile money details are entered directly with our payment provider, Lenco; we never see or store your card number or mobile money PIN.
  • Usage information — pages viewed, videos watched, approximate location (country/city from IP address), device and browser type.

2. How we use information

  • To run your account, show your comments and reactions, and unlock episodes you purchased.
  • To keep the site safe — preventing spam, fraud and abuse.
  • To understand which videos people enjoy so we can make more of them.
  • To show advertising that helps keep our videos free (see below).

3. Cookies and advertising

We use cookies and similar technologies to keep you signed in and to remember your preferences.

We use Google AdSense to display ads. Third-party vendors, including Google, use cookies to serve ads based on your prior visits to this website or other websites. Google’s use of advertising cookies enables it and its partners to serve ads to you based on your visits to this and/or other sites on the Internet.

You may opt out of personalised advertising by visiting Google Ads Settings. You can also opt out of some third-party vendors’ use of cookies for personalised advertising at www.aboutads.info. Learn more about how Google uses information from sites that use its services.

Visitors from the European Economic Area, the UK and Switzerland are asked for consent before personalised ads are shown.

4. Embedded content

Some videos are played using embedded players from YouTube, TikTok or Facebook. These services may collect data about you according to their own privacy policies when you play their videos. We use YouTube’s privacy-enhanced mode where possible.

5. Comments from our Facebook and YouTube pages

Some comments shown under our videos were first posted on Flidoh Animations’ official Facebook and YouTube pages. We copy them here so the whole conversation about each video is in one place.

  • What we copy — only what was already public on those pages: the comment text, its replies, its reactions and any names tagged in it. Facebook commenters are shown as “Facebook user”; where YouTube makes a commenter’s public name and picture available, those are shown.
  • How we get it — through Facebook’s and YouTube’s official tools for page owners, and only for videos on our own pages.
  • Staying up to date — we refresh these comments regularly. If you delete or edit your comment on Facebook or YouTube, the change appears here at our next update.
  • Removal — to have your comment removed from this website, contact us and we will take it down.

6. Who we share information with

We do not sell your personal information. We share it only with service providers that help us run the site — hosting (Cloudflare), database and login (Supabase), payments (Lenco), and advertising (Google) — and when required by law.

7. How long we keep it

We keep your account information while your account is active. You can delete your comments at any time, and you can ask us to delete your account. Purchase records are kept as required for accounting.

8. Your rights

You can access, correct or delete your personal information from your account page or by contacting us. You can also object to processing or ask for a copy of your data. This includes comments of yours that we copied from our Facebook or YouTube pages.

9. Children

Our videos are made for a general audience. Accounts are not intended for children under 13, and we do not knowingly collect personal information from them.

10. Security

Passwords are hashed, all traffic is encrypted (HTTPS), and access to data is restricted by strict database rules.

11. Contact

Questions about this policy? Email info@flidoh.com or use our contact form.